LEAN SIX SIGMA METHODOLOGY
WHAT'S IS LEAN SIX SIGMA?
Lean Six Sigma is a business management strategy that today enjoys widespread application in many sectors of industry. Lean Six Sigma methodology seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Black Belts", "Green Belts", etc.) who are experts in these methods.
The term "Six Sigma" is derived from a field of statistics known as process capability studies. Originally, it referred to the ability of manufacturing processes to produce a very high proportion of output within specification. Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below 3.4 defects per million opportunities. In other words, it is an approach to manage a process and control output within six sigmas, or 99.9999998 percent of the time. In terms of defects, this represents 3 defects in one million events.
Lean Six Sigma is a strategic transformation methodology to enhance your business environment. It seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and variation in manufacturing and business processes. It uses a set of quality management methods, including statistical methods. It is also a methodology which can be installed in your organization that creates a special infrastructure of people within the organization ("Black Belts" etc.) who are experts in these methods. 
APPLIED BENEFITS
Financial tools and cost cutting tactics take you through a journey of limited, but temporary profitability at the sake of management style, risk potential, sacrifice of customer satisfaction and other consequences. Lean Six Sigma is a disciplined and accomplished methodology that promotes efficiency, increases productivity and profitability; while avoiding pitfalls. It is a systematic approach, rather than ad hoc.
JBS is a Lean Six Sigma practice. What does that mean? This is a methodology built on five major foundations providing a structured approach to efficiency, productivity, performance and profitability. Lean Six Sigma is based on the integration of the following foundations:
- Delight Customers - the model ensures delivering higher levels of quality
- Improve Processes - improvement of the Client's processes flow
- Teamwork - uses your SMEs to collaborate and create new approaches
- Data and Facts - all decisions are based on facts and data
- Holistically integrated - JBS' approach can expand Lean Six Sigma into related areas of StrategIc Foundations, Process Transformation, Performance Solutions and Transformation Learning
LEAN SIX SIGMA INNOVATION
There are many forms of innovation and Lean Six Sigma provides a conduit for change that could include innovative opportunities. In the near future, more information about applying Lean Six Sigma and other services will be found by reviewing our special section on Innovation.
Lean Six Sigma drives change and transformation. It provides sustainable bottom line results through the use of proven methodologies that increase process speed, eliminate waste, reduce variation and improve customer satisfaction. All of these elements of Lean Six Sigma are crucial for a company to sustain competitive advantage and achieve high performance.
LEAN SIX SIGMA EXAMPLES & EXPERTISE
The following professionals have gone through certified Lean Six Sigma training and also bring a variety of experiences in developing, implementing and refining transformation in business processes. They have other related business experiences and education that could also be used to produce Growth, Performance and Savings.
In addition, several LEAN and Lean Six Sigma videos are also available for your viewing to illustrate how these methodologies transform your organization. We hope you will enjoy the humor, as well as, the serious topics to consider in these videos.
RALPH JARVIS, GLOBAL MBA, MM, LSS BLACK BELT
Ralph W. Jarvis, Global MBA, MM, Lean Six Sigma Black Belt
Managing Principle, Jarvis Business Solutions, LLC
Business Transformation & Performance Consultant | Global Futurist
His career has been focused on business, government and technical change and includes vast international experience, demonstrated abilities in business and technical consulting, strategic planning, project management and other transformation and problem solving positions. His experience in process development, refinement and analysis was further strengthened by his Lean Six Sigma certifications. Other areas of interest include:
Business experience and specialties:
Strategic Emphasis: Strategic Processes and Processes Mapping
Processes Transformation: Development, Refinement and Implementation
Methodology Experience:
Process Focused Certifications / Intellectual Capital:
Academic background:
University of Dallas - Masters of Management - Management Information Systems
Thunderbird School Of Global Management - Masters of Business Administration – Finance
Texas Tech University - Bachelors of Business Administration - Management
Managing Principle, Jarvis Business Solutions, LLC
Business Transformation & Performance Consultant | Global Futurist
His career has been focused on business, government and technical change and includes vast international experience, demonstrated abilities in business and technical consulting, strategic planning, project management and other transformation and problem solving positions. His experience in process development, refinement and analysis was further strengthened by his Lean Six Sigma certifications. Other areas of interest include:
Business experience and specialties:
Strategic Emphasis: Strategic Processes and Processes Mapping
- IT Remediation
- Design, Development & Integration
- Risk & Issue Identification
- Mitigation Plans & Prioritization
- Capital Investment
- Transformation & Visibility: Web Strategies
- Web / Portal Design and Development
- Content Management – Digital Rights Management
- Import / Export processing
Processes Transformation: Development, Refinement and Implementation
- Process alignment
- Development and refinement for Sales & Service delivery processes
- Due Diligence process
- New Product introduction process
- Portfolio Management process
- Order Processing
- Procurement process
- Quality Assurance process
Methodology Experience:
- Just in Time - Texas Instruments
- Quality Circles - NCH Corporation
- Total Quality Management - EDS
- ISO 9000 - EDS
- Lean Production - EDS
- Lean Six Sigma - JBS
Process Focused Certifications / Intellectual Capital:
- EDS QMS certification
- EDS ISO 9002 Consulting / Quality Process certification
- Created intellectual capital for Sales processes,
- Created intellectual capital for Due Diligence process,
- Created intellectual capital for Remediation process,
- Created intellectual capital for Capital Expenditure processes
- Created intellectual capital for Business Planning methodology
- Lean Six Sigma certification – currently working on a Black Belt project for certification
Academic background:
University of Dallas - Masters of Management - Management Information Systems
Thunderbird School Of Global Management - Masters of Business Administration – Finance
Texas Tech University - Bachelors of Business Administration - Management
THEODORE SIMS, MBA, SSGB, LSS GREEN BELT
Theodore Sims, MBA, SSGB, LSSGB
Background
My most recent job experience involved managing and maintaining the Budgeting and Forecasting plans for D.R. Horton, with annual revenues in excess of five billion dollars. Prior to D.R. Horton, I worked for Excel Telecom and Echosphere, L.L.C. With Excel, I ensured that the various cost components were accounted for when offering prices to current and prospective customers along with conducting audits of current customers to verify they were meeting their minimum usage requirements. With Echosphere, L.L.C. dba The Dish Network I was heavily involved in working with retailers across the Southwest portion of the United States, advising them on marketing and advertising campaigns to increase their sales of Dish Network products.
Business experience and specialties:
Strategic Emphasis: Strategic Processes and Processes Mapping
In 2003 I was working for Dish Network, and a number of our largest retailers were starting to sell increasing numbers of DirecTV systems. I conducted a Five Whys analysis to determine the cause of this movement to DirecTV, and learned that many retailers were feeling abandoned by Dish Network as they weren’t getting the sales and product support they desired. Many retailers had been signed up to sell Dish Network products but the product/sales support after the fact was lacking. I organized, managed and coordinated a series of Retailer Meetings within the Southwest Region that visited the local markets and spoke with retailers in a group format about upcoming promotions, products and issues which the retailers were having. As a result of these meetings, retailer sales of those in attendance increased by 21% while Dish Network’s regional office registered a 17% increase in sales.
Processes Transformation: Development, Refinement and Implementation
The Forecasting and Budgeting Plans at D.R. Horton operated in an application called Business Objects. As a yearly/quarterly/monthly Forecast had never been performed by the company prior to 2007, the efforts to implement a Forecast procedure met with a significant amount of resistance. Operating the Forecast within the Business Objects application added to the problem as the Accountants in the Divisional offices didn’t understand the application and didn’t have the availability in their schedules to learn the application. Thus, the Forecasts were not being submitted in a timely manner or they were being submitted incorrectly, reflecting negatively upon our group which was reporting those forecasts. At my suggestion, I was tasked with providing a simpler and more effective means of communicating with the divisional offices pertaining to their Forecast submissions. The Business Objects application offered a Help Guide which was approximately 86 pages and was of no relevance to the information our Accountants were utilizing. Taking the most pertinent information from this Help Guide, repackaging it to include screen shots related to the views the Divisional offices were working with and reducing the size of the Guide by 78%, I produced a Help guide which greatly assisted the Division offices in their production of the monthly Forecast submission while allowing the Corporate Officers to have greater visibility of the issues related to the operations of the company.
Process Focused Certifications / Intellectual Capital:
Six Sigma Green Belt- Completed Certification Project in July, 2009
Lean Six Sigma Green Belt- Completed Certification Project in July, 2009
Academic background:
University of North Texas- Masters of Business Administration with an emphasis in Finance
Southwest Texas State University (Currently called Texas State University- San Marcos)- Bachelor of Business Administration with a major in Marketing
Contact information:
Telephone: 469.767.7447
Primary E-Mail: TheodoreSims@TX.RR.Com
Secondary E-Mail: FinancialAnalyst@TX.RR.Com
Website: http://theodoresims.webs.com/
Background
My most recent job experience involved managing and maintaining the Budgeting and Forecasting plans for D.R. Horton, with annual revenues in excess of five billion dollars. Prior to D.R. Horton, I worked for Excel Telecom and Echosphere, L.L.C. With Excel, I ensured that the various cost components were accounted for when offering prices to current and prospective customers along with conducting audits of current customers to verify they were meeting their minimum usage requirements. With Echosphere, L.L.C. dba The Dish Network I was heavily involved in working with retailers across the Southwest portion of the United States, advising them on marketing and advertising campaigns to increase their sales of Dish Network products.
Business experience and specialties:
Strategic Emphasis: Strategic Processes and Processes Mapping
In 2003 I was working for Dish Network, and a number of our largest retailers were starting to sell increasing numbers of DirecTV systems. I conducted a Five Whys analysis to determine the cause of this movement to DirecTV, and learned that many retailers were feeling abandoned by Dish Network as they weren’t getting the sales and product support they desired. Many retailers had been signed up to sell Dish Network products but the product/sales support after the fact was lacking. I organized, managed and coordinated a series of Retailer Meetings within the Southwest Region that visited the local markets and spoke with retailers in a group format about upcoming promotions, products and issues which the retailers were having. As a result of these meetings, retailer sales of those in attendance increased by 21% while Dish Network’s regional office registered a 17% increase in sales.
Processes Transformation: Development, Refinement and Implementation
The Forecasting and Budgeting Plans at D.R. Horton operated in an application called Business Objects. As a yearly/quarterly/monthly Forecast had never been performed by the company prior to 2007, the efforts to implement a Forecast procedure met with a significant amount of resistance. Operating the Forecast within the Business Objects application added to the problem as the Accountants in the Divisional offices didn’t understand the application and didn’t have the availability in their schedules to learn the application. Thus, the Forecasts were not being submitted in a timely manner or they were being submitted incorrectly, reflecting negatively upon our group which was reporting those forecasts. At my suggestion, I was tasked with providing a simpler and more effective means of communicating with the divisional offices pertaining to their Forecast submissions. The Business Objects application offered a Help Guide which was approximately 86 pages and was of no relevance to the information our Accountants were utilizing. Taking the most pertinent information from this Help Guide, repackaging it to include screen shots related to the views the Divisional offices were working with and reducing the size of the Guide by 78%, I produced a Help guide which greatly assisted the Division offices in their production of the monthly Forecast submission while allowing the Corporate Officers to have greater visibility of the issues related to the operations of the company.
Process Focused Certifications / Intellectual Capital:
Six Sigma Green Belt- Completed Certification Project in July, 2009
Lean Six Sigma Green Belt- Completed Certification Project in July, 2009
Academic background:
University of North Texas- Masters of Business Administration with an emphasis in Finance
Southwest Texas State University (Currently called Texas State University- San Marcos)- Bachelor of Business Administration with a major in Marketing
Contact information:
Telephone: 469.767.7447
Primary E-Mail: TheodoreSims@TX.RR.Com
Secondary E-Mail: FinancialAnalyst@TX.RR.Com
Website: http://theodoresims.webs.com/
ROBIN HALL, BA, LEAN SIX SIGMA GREEN BELT
Robin L Hall, BA Economics, Lean Six Sigma Green Belt
Managing Partner, Glovation, LLC
Strategic Planning, Organization Design, Process Design Consultant
Background
Robin’s background began in retail banking where she excelled in sales. She left the banking industry to take a technical role in telecommunications. She started her technical career as a System Administrator in inmate telecom. Robin worked her way up through the ranks to Director level. She quickly discovered her strength was seeing the “big picture.” She was selected by the Executive team to co-lead a Core Process Team that was challenged with creating all business processes in accordance with Sarbanes-Oxley requirements. This appointment made all the pieces of her background and education “fit.” Robin left inmate telecom for additional growth opportunities in IT Service Delivery where she learned metric design and trained others on Organization Design. She has recently obtained her Six Sigma Green Belt certification which added the final missing piece of applying metrics to business process elements at the micro-level. Robin has parlayed her training and experience into a consulting business focused on assisting companies in Strategic Plan Design, Organization Design, Process Design and Transformation.
Business experience and specialties:
Strategic Emphasis: Strategic Planning
Processes Transformation: Organization Design
Service Delivery Field Restructure
Process Focused Certifications / Intellectual Capital:
California University of PA - Bachelors of Economics
Contact information:
Managing Partner, Glovation, LLC
Strategic Planning, Organization Design, Process Design Consultant
Background
Robin’s background began in retail banking where she excelled in sales. She left the banking industry to take a technical role in telecommunications. She started her technical career as a System Administrator in inmate telecom. Robin worked her way up through the ranks to Director level. She quickly discovered her strength was seeing the “big picture.” She was selected by the Executive team to co-lead a Core Process Team that was challenged with creating all business processes in accordance with Sarbanes-Oxley requirements. This appointment made all the pieces of her background and education “fit.” Robin left inmate telecom for additional growth opportunities in IT Service Delivery where she learned metric design and trained others on Organization Design. She has recently obtained her Six Sigma Green Belt certification which added the final missing piece of applying metrics to business process elements at the micro-level. Robin has parlayed her training and experience into a consulting business focused on assisting companies in Strategic Plan Design, Organization Design, Process Design and Transformation.
Business experience and specialties:
Strategic Emphasis: Strategic Planning
- Led Employee Satisfaction Team that created the Corporate Strategic Plan and Corporate Values.
- Developed Regional Strategic Plan and trained Management team on PEST and SWOT Analyses and how these relate to strategic plan development
- Led Division Strategic Plan development of IT Service Delivery organization
Processes Transformation: Organization Design
Service Delivery Field Restructure
- Developed Restructure Plan on national level for Field Operations business unit.
- Included development and implementation of: Job Profiles, Staff Requisition Process, Behavioral Interview Process, On-Boarding Program, New Hire Training, new Labor and Compensation Models.
Process Focused Certifications / Intellectual Capital:
- Lean Six Sigma Green Belt
- PMP Trained/PMI Member
California University of PA - Bachelors of Economics
Contact information:
BYRON PARSON BA, LSS BLACK BELT
Byron F. Parson BA, Lean Six Sigma Black Belt
A results-oriented General Manager / Operation Manager / Industrial Engineer / Project Manager with twenty years of diverse experience. Proven strengths in leading special projects to completion, developing and maintaining long term plans, design, and layout of manufacturing facility, cost reduction improvements, project management and process enhancements. Exceptional record for meeting goals and objectives.
Business experience and specialties:
Processes Transformation: Development, Refinement and Implementation
Methodology Experience:
A results-oriented General Manager / Operation Manager / Industrial Engineer / Project Manager with twenty years of diverse experience. Proven strengths in leading special projects to completion, developing and maintaining long term plans, design, and layout of manufacturing facility, cost reduction improvements, project management and process enhancements. Exceptional record for meeting goals and objectives.
Business experience and specialties:
Processes Transformation: Development, Refinement and Implementation
- Project Management
- Lean 6 Sigma Practitioner
- Kaizen
- Cycle Time
- Takt Time
- Operator Work Sequence
- Cell Development
- Capacity Planning
- Flowing Product (Work Flow)
- Layout Designs
- Ergonomics
- Tool Fixture Design
- Strategy Growth
- Matrices Development
- Customer Development
- 6S
- ISO 9001 &14001
- Quality & Safety Improvement
- DMAIC
- SIPOC
- FMEA
- Line Balance
- Work Measurement
- Work Analysis
Methodology Experience:
- Just in Time – Boeing Defense and Space, DHL, PFSWeb
- Total Quality Management - DHL
- ISO 9000 – DHL
- ISO 14001 - DHL
- Lean Production - Boeing Defense and Space, DHL, PFSWeb
- Lean Six Sigma - Boeing Defense and Space, DHL, PFSWeb
Academic background
UNIVERSITY OF NORTH TEXAS
Bachelor of Arts and Sciences in Industrial Technology/Production Operations Management.
EASTFIELD COMMUNITY COLLEGE
Associate of Applied Arts and Sciences in Drafting and Electronic Design Technology/Electronic Technology.
THE SIX SIGMA WAY
Lean Six Sigma certification – currently working on a Black Belt project for certification
LISA KREICK, MBA, LSS BLACK BELT
Lisa M. Kreick, International Finance MBA, Lean Six Sigma Black Belt
Versatile financial and marketing analyst with extensive project management skills and proven business development capabilities. Excels at emerging industry research, business modeling and strategic development.
Strategic Emphasis: Financing
Process Focused Certifications:
Academic background:
University College Dublin (UCD), Dublin, Ireland – MBA – International Finance
George Washington University- Bachelors Business Administration
Versatile financial and marketing analyst with extensive project management skills and proven business development capabilities. Excels at emerging industry research, business modeling and strategic development.
- Extensive experience in assisting businesses with strategic financial planning. Accurately forecast income financials and analyze the projected financial, strategic, and environmental feasibility on new business ventures. Work closely with new management teams to determine feasible forecasted cash flow targets.
- Strategic brand marketing development: Analyzing the marketing and new market penetration strategies of key competitors. Analyze market trends in detail to determine benchmarks that would indicate projected trends. Emerging market supply chain and distribution strategies
Strategic Emphasis: Financing
- Industry research on emerging markets, determined Beta values, calculated cost of capital and constructed detailed business valuations.
- Excel and Moody’s KMV software for projections, balance sheets, income statements and cash flow statements for proposed project investments. Determine market viability for new market entrants. Use global cash flows to determine internal rate of return, net present value, and repayment period.
- Created financial models for debt instruments, calculate interest on existing loans, debt service coverage ratios and analysis of derivative instruments.
Process Focused Certifications:
- Lean Six Sigma certification – currently working on a Black Belt project for certification
Academic background:
University College Dublin (UCD), Dublin, Ireland – MBA – International Finance
George Washington University- Bachelors Business Administration
CERTIFIED? SHARE YOUR BACKGROUND WITH US!
As a JBS Subject Matter Specialist you will spend time with executives, managing directors and owners of businesses. Is your experience based on business management, then do you have these qualities?
- Do you hold certification in Lean Six Sigma, LEAN, Six Sigma or other quality methodologies?
- Can you talk to business people and communicate technical / business options that could resolve the client’s challenges and opportunities?
- Have you ever had project management experience, although you prefer the technical realm of technology?
- Can you help business owners with practical advice that works?
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